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    Privacy Policy

    LAST REVIEWED [ Date — 18-06-26 ]
    This policy explains how Biz Manpower Pte Ltd collects, uses, discloses and protects your personal data, and the choices you have. We are a licensed Singapore employment agency (MOM EA Licence 25C3142) and we handle personal data in line with the Personal Data Protection Act 2012 (PDPA), By using this website or our services, you agree to the practices described here.

    1. Who we are

    Biz Manpower Pte Ltd is a licensed employment agency in Singapore (MOM EA Licence 25C3142), regulated under the Employment Agencies Act. In this policy, “we”, “us” and “our mean Biz Manpower Pte Ltd. “You” means anyone whose personal data we hold – includin employers and their staff, job seekers and candidates, foreign workers we recruit or process passes for, and visitors to this website. Our registered office is at (PLACEHOLDER-registere address).

    2. What this policy covers

    This policy covers personal data we collect through this website, through WhatsApp, email, phone and forms, and in the course of providing our recruitment, work-pass and compliance services. It does not cover the privacy practices of other organisations-for example employers we introduce you to, or the government agencies that decide work-pass applications. They handle your data under their own policies and obligations.

    3. The personal data we collect

    The data we collect depends on your relationship with us. We collect only what we need for the purpose involved. Categories include:
    YOU ARE...
    PERSONAL DATA WE MAY COLLECT
    An employer or client contact
    Name, job title, company, work email, phone, and the hiring details you give us
    A job seeker or candidate
    Name, contact details, nationality, work-pass history, CV/résumé, qualifications, employment history, salary expectations, references
    A foreign worker we recruit or process
    The above plus passport and FIN details, date of birth, photograph, medical and IPA-related information, skills-test and certification records, and emergency contacts — collected to apply for and administer your work pass
    A website visitor
    Information you enter in forms, plus technical data such as IP address, device and browser type, and pages viewed

    We do not collect more sensitive data than the relevant application or service requires. Where the law requires specific documents (for example for a work-pass application), we tell you why before we collect them.

    4. How we collect it

    We collect personal data when you contact us, submit a form, send your CV, message us on WhatsApp, engage our services, or apply through one of our licensed recruitment partners in your home country. We also collect limited technical data automatically when you browse this website. In some cases we receive data about you from a third party for example, an employer who asks us to process a work pass for a candidate they have already chosen, or a referee you have named.

    5. Why we use it

    We use personal data only for purposes you would reasonably expect, including to: respond to your enquiry; match candidates to roles and employers to candidates; prepare, submit and administer work-pass and employment-pass applications; carry out our compliance and advisory services; verify identity, documents and eligibility; meet our legal and regulatory obligations as a licensed employment agency; keep records; and improve this website. Where we want to use your data to send you updates you have not asked for, we will seek your consent first.

    6. Consent and your choices

    We rely on your consent, or on another lawful basis under the PDPA, to handle your personal data. You can withdraw consent for a given use at any time by contacting our Data Protection Officer (section 16). If you withdraw consent, we will tell you the likely effect – in some cases we may no longer be able to provide a service or progress an application. Withdrawing consent does not affect anything we did lawfully before you withdrew it.

    7. Who we share it with

    We share personal data only where it is needed for the purposes above, and only with parties who are required to protect it. Depending on the service, these may include:
    • Created by Sumana Chamrunworakiatfrom the Noun Project Employers and clients - where you are a candidate, we share relevant details with the employer considering you, with your knowledge.
    • Created by Sumana Chamrunworakiatfrom the Noun Project Government agencies - including the Ministry of Manpower and other authorities, where this is needed to submit or administer a work-pass or employment-pass application, or to meet our legal obligations. We share this data because the application or the law requires it; this does not mean any agency endorses us.
    • Created by Sumana Chamrunworakiatfrom the Noun Project Our licensed recruitment partners in source countries - currently India and Bangladesh, and other countries as we expand across the region - to recruit, verify and prepare candidates at origin.
    • Created by Sumana Chamrunworakiatfrom the Noun Project Service providers - for example IT, hosting, secure document storage and professional advisers, who act on our instructions.
    • Created by Sumana Chamrunworakiatfrom the Noun Project Where required by law - to comply with a legal obligation, court order, or a lawful request from a regulator or law-enforcement agency.
    We do not sell your personal data.

    8. Sending data outside Singapore

    To recruit and prepare candidates, some personal data is transferred to our licensed recruitment partners in the source country – currently India and Bangladesh. When we transfer personal data outside Singapore, we take steps required by the PDPA so that the data continues to receive a standard of protection comparable to Singapore’s, for example through contractual commitments with the receiving party.

    9. How long we keep it

    We keep personal data only for as long as needed for the purpose it was collected, or as required by law and our obligations as a licensed employment agency. When data is no longer needed, we delete it or anonymise it. Indicative retention periods are: [PLACEHOLDER – e.g. candidate records: X years after last contact; client records: X years after the engagement ends; work-pass records: as required by MOM/the EA licence conditions].

    10. How we protect it

    We use reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, use, disclosure, loss or alteration – including access controls, secure storage and limiting access to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; but we work to protect your data and to respond promptly if something goes wrong.

    11. Your rights: access and correction

    Under the PDPA you may ask us for access to the personal data we hold about you and information on how we have used it, and you may ask us to correct it if it is inaccurate or Incomalata To make a reguet contact nur Bata Buntartina Office leaction 161 Wanaunandta verify your identity first, and a reasonable fee may apply for an access request, as the PDPA allows We will respond within the timeframe the PDPA requires

    12. Cookies and analytics

    This website uses cookies and similar technologies to make the site work, remember your preferences and understand how the site is used so we can improve it. We may use analytics tools that collect aggregated, mostly non-identifying information about visits. You can control or block cookies through your browser settings; some parts of the site may not work properly if you do. [PLACEHOLDER – name the specific analytics / cookie tools used, e.g. Google Analytics 4, once confirmed.]

    13. Other websites we link to

    This site links to other websites – for example official government pages and our partners’ sites. We provide those links for your convenience. We are not responsible for the content or privacy practices of other websites, and this policy does not apply to them. Please read their own privacy policies.

    14. Children and young people

    Our services and this website are intended for adults. We do not knowingly collect personal data from anyone under 18 without appropriate consent. If you believe we hold a young person’s data without proper consent, contact our Data Protection Officer and we will deal with it.

    15. Changes to this policy

    We may update this policy from time to time to reflect changes in our practices or the law. The “last reviewed” date at the top shows when it was last changed. Where changes are significant, we will take reasonable steps to bring them to your attention. Please check this page from time to time.

    16. Contact us and our Data Protection Officer

    For any question about this policy, to exercise your rights, or to make a complaint about how we have handled your personal data, contact our Data Protection Officer:

    Data Protection Officer:

    [PLACEHOLDER - name/role]

    Email:

    [PLACEHOLDER - e.g. [email protected]

    Post:

    Biz Manpower Pte Ltd,

    [PLACEHOLDER - registered address]

    If you are not satisfied with our response, you have the right to contact the Personal Data Protection Commission (PDPC), Singapore’s data-protection authority, at pdpc.gov.sg.
    Contact our Data Protection Officer

    Biz Manpower Pte Ltd Singapore Employment Agency Licence 2503142. This policy is general information and is not legal advice. See also our Terms.

    EA Licence 25C3142

    Regulated under the Employment Agencies Act ·Verify our licence on MOM’s public directory.